What is Room service?

What is Room service?

• A. Delivering all meals to a guest's room in a hotel.
• B. Serving food at a table in the dining room.
• C. Bringing all requested items to a guest's room in a hotel.
• D. A self-service buffet option in the lobby.

Answer: (C)

Room service is delivering items to a guest’s room on request. It covers meals and beverages, but can include other items the guest asks for, all brought directly to the room rather than served in a dining area. That broader idea—bringing all requested items to the guest’s room—best captures what room service means. It isn’t limited to meals only, nor is it a dining room service or a lobby buffet, which are separate service styles.

Room service is delivering items to a guest’s room on request. It covers meals and beverages, but can include other items the guest asks for, all brought directly to the room rather than served in a dining area. That broader idea—bringing all requested items to the guest’s room—best captures what room service means. It isn’t limited to meals only, nor is it a dining room service or a lobby buffet, which are separate service styles.